Service and Repair

The minimum labor charge for model 2156 and 2166 will be $225.00*
The minimum labor charge for all other models will be $198.00* 
Hourly labor charges will be $50.00 for the 1st 15 minutes, or part thereof, and $45.00 for each additional 15-minute period or part of thereafter.

There is a 90-day warranty on repairs.

Calibration: $250
Calibration w/ Certification: $275
Calibration w/ Certification and Data: $275

If equipment returned during the warranty period is found to have nothing wrong with it, there will be a $198.00 handling charge. There is a minimum of a $198.00 charge for OEM boards and $225.00 for "wall units" (i.e. models 2156 and 2166) returned for out-of-warranty repair.

Please call for an RMA (Return Material Authorization) number before sending any equipment back. Items returned for repair must be accompanied by a purchase order. Equipment repair not covered by warranty will be billed on material and labor basis. *There will be an additional 60% "end-user" charge for customers who did not purchase the equipment directly from Valtronics. Equipment must be sent to Valtronics prepaid and return transportation will be billed as part of the repair. Valtronics will not be responsible for damage due to improper packaging of the item returned for repair. Please allow 2 - 4 weeks turnaround time, depending on the problem.